Accessible for every patient defensible for your practice
Real WCAG 2.1 AA audits, code-level remediation, and monthly monitoring — built for medical practices. We turn accessibility from a legal worry into a signal of care.
The risk is real. So is the fix.
Web accessibility lawsuits and demand letters against healthcare websites have climbed every year. Practices don't need to panic — they need a plan.
The good news: meeting WCAG 2.1 AA isn't just legal protection. It's better care. Older patients, patients on assistive technology, and patients with temporary impairments (a broken wrist, a bright screen outdoors) all benefit from the same work that closes your legal exposure.
WCAG, demystified
Every WCAG success criterion falls under one of these four principles. Tap a card to see what we check for each.
Perceivable
Content must be presented so any user can see, hear, or read it.
Operable
Every interface control must work with a keyboard, screen reader, or touch.
Understandable
Content and interactions must be predictable and easy to follow.
Robust
Content must work reliably across browsers, screen readers, and future tools.
Four steps to a defensible site
Simple, transparent, and documented. You get real deliverables at every step.
Audit
Automated scans plus manual review with real assistive tech — screen readers, keyboard-only, contrast tools.
Days 1–5Report
Prioritized findings with code-level references and a plain-English executive summary.
Day 5Remediate
We fix the code, retest with assistive tech, and re-audit to confirm every criterion passes.
Weeks 2–4Document & monitor
Signed audit report, accessibility statement, and ongoing monitoring to catch drift.
OngoingFix the site you have, or build one that's born compliant
Whichever path fits your practice, we do it right — no overlay widgets, no shortcuts.
Remediate your existing site
Best when your site is otherwise working. Faster, less expensive, keeps everything you've built.
New site, born compliant
Best when your site is aging or converting poorly. Every page WCAG-first from the first wireframe.
Compliance is a practice, not a project
Websites drift out of compliance as content is added. Monitoring keeps you covered.
Monthly monitoring, every month
Every 30 days, we run automated scans across every page and add a scheduled manual review of anything that's changed. Issues are triaged and either fixed or flagged for your team within days.
What compliance protects
Representative outcomes for practices we take through the full program.
ADA & WCAG, answered
The questions practice owners ask us most about accessibility risk.
Yes. Healthcare websites are one of the most frequently targeted categories under Title III of the ADA and comparable state laws. Even a small practice can receive a demand letter, and defending one is almost always more expensive than proactively meeting WCAG.
The ADA doesn't name WCAG explicitly, but the U.S. Department of Justice and nearly every settled case treat WCAG 2.1 AA as the accepted technical standard. Meeting AA is the strongest, most defensible position a practice website can be in right now.
No. Overlay tools (the little blue accessibility button that pops up from the corner) do not meet WCAG on their own and have been named in a growing number of lawsuits. We do not use or recommend them; real accessibility is built into the code.
A typical audit takes 5 to 10 business days end to end, depending on how many pages and templates your site has. You get a full report with prioritized findings, code-level references, and a remediation plan you can share with any developer.
Websites drift back out of compliance as content is added. We offer monthly monitoring with automated scans plus scheduled manual reviews, so issues are caught within days, not after a demand letter.
Yes. Every engagement includes a published accessibility statement for your site plus dated audit documentation you can hand to legal counsel if you ever need to demonstrate a good-faith effort.
Received a demand letter? Call us first
Don't reply until we talk. We help practices respond calmly and effectively — often reducing settlement pressure. Priority scheduling for urgent matters.
See where your site stands, in one week
Get a free preliminary accessibility audit. We'll show you the WCAG 2.1 AA gaps, the fixes, and a clear plan — before a demand letter ever arrives.
Get your free audit